3.4 Leverage community expertise in making bureaucracy work for people.

People with lived experience not only bring unique perspective and knowledge; they are also credible messengers in community. Historical bias against, and suspicion of, people in poverty leads to judgment of skills that are viewed differently outside the context of poverty. For example, people who are poor are considered manipulative when they “work the system.” People who are wealthy are considered savvy when they do the same thing. It’s the same behavior: people figuring out how to get what they need for themselves and their families at minimal cost, without breaking the law.

Crowdsourcing What's Possible:

The principles and recommendations in this Blueprint are already being acted on by systems, organizations, communities and people across the nation. Do you have an example to share with us? Please share it!

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